How Can We Help?
At SnapFacts, we're committed to providing a seamless experience for all our users. Whether you have a question about how the platform works, want to report an inaccurate fact, or simply have feedback to share, we're here to listen.
Before reaching out directly, we recommend checking our help resources below. Our FAQ page answers the most common questions about using SnapFacts, including how to save facts to collections, share content on social media, and navigate our 14 categories. Our About page explains our mission and what makes SnapFacts unique.
For privacy-related inquiries, our Privacy Policy provides detailed information about how we handle your data—spoiler: we collect very little! And our Terms of Service outlines the guidelines for using our platform responsibly.
Help Resources
Reporting Fact Errors
Found a fact that doesn't seem right? We take accuracy seriously. Every fact on SnapFacts is reviewed before publication, but we're human (well, our team is) and mistakes can happen. If you spot an error, please let us know using the report button on any fact card, or email us directly with details about the issue.
When reporting an error, it helps to include the specific fact content, why you believe it's incorrect, and any sources that support the correction. We review all reports and update our database accordingly.
Still need help?
If you've checked our help resources and still have questions, you can reach out to us directly. We typically respond within 1-2 business days.
snapfacts.eu@gmail.com